Beware! Capital Hall is an offshore broker! Your investment may be at risk.
RECOMMENDED FOREX BROKERS
Don’t put all your eggs in one basket. Open trading accounts with at least two brokers.
Capital Hall is an offshore forex and CFD broker offering several account types on the MetaTrade4 platform with leverage of up to 300:1.
The trading instruments include over 40 forex pairs with a number of exotic currencies like Chilean Peso, Mexican Peso, Swedish Krona, Turkish Lira, South African Rand, Norwegian Krone, Danish Krone, Czech Krona, Hungarian Forint, Singapore Dollar, Polish Zloty, China Yuan and Russian Ruble.
Other assets include plenty of CFDs on commodities including cocoa, coffee, cotton, nickel, soybean, sugar, wheat, zinc, aluminum, oil and natural gas, spot metals like silver and gold, 13 indices, stocks and even major cryto coins like Bitcoin, Bitcoin Cahs, Dash, EOS, Ethereum, Ethereum Classic, IOTA, Litecoin, NEO, Tron, Monero, Ripple and Zcash.
With its opening account Capital Hall offers spreads starting form 2,8 pips, which is twice higher than the levels, traders would usually consider acceptable.
Capital Hall regulation & safety of funds
Capital Hall is owned by Capital Tech Ltd – a company registered on the Marshall Islands and operated by Pbox Ltd – another company based in Bulgaria.
Unfortunately both companies are not authorized and do not hold licenses to provide financial services. That makes Capital Hall operations in Europe and other regulated markets totally illegal.
Have in mind that trading with unregulated brokers comes with a unreasonably high risk of loosing your money to scammers.
Brokers, holding licenses by well respected financial institutions such as the Financial Conduct Authority (FCA) in the UK, the Australian Securities and Investments Commission (ASIC) and the Cyprus Securities and Exchange Commission (CySEC), on the other hand, have to follow strict rules among which to file regular reports, to allow external audits, to refrain form offering trading bonuses, to keep all clients funds in a segregated account, to provide a negative balance protection, to maintain a certain level of operational capital and in some cases even to insure traders money.
So if you trade with a FCA broker and for some reason it is unable to pay, you can be compensated with up to 50 000 GBP. Similarly, if you trade with a CySEC broker you will be able to get back up to 20 000 ERO of your trading capital.
Capital Hall deposit/withdrawal methods and fees
Capital Hall accepts a variety of payment methods, including some popular e-wallets like WebMoney, QIWI Wallet, Yandex, OK Pay, iDeal, PostPay and SOFORT. They accept also VISA and MasterCard, as well as bank wire transfers.
Going through the broker’s Terms and Conditions, however, we came across a number of weird withdraw requirements among which a minimum trade volume requirement in the amount of 1 standard lot for every 4 dollars you have received as a bonus. Have in mind that one standard lot equals 100 000 base currency units.
On top of that you will have a withdraw fee, if you request more than one withdraw per month, as well as an administrative fee if Capital Hall decides you are not trading enough. And finally keep in mind that “Capital Hall maintains the right to change the terms of the bonus policy at any time”.
The minimum deposit requirement varies between 250 USD and 50 000 USD depending on the account type.
How does the scam work?
Fraudsters are ingenious at getting to your money and yet here is one pretty popular scenario:
It will probably all start with a video you may watch on one of the so called robo – scam websites, like Crypto Revolt or Bitcoin Evolution, where you will be told how easily you can get filthy rich by simply registering with “a state-of-the-art” trading app or some software.
And if you get hooked and leave your e-mail and phone you will be instantly transferred to the web page of an offshore, unregulated broker, where you will be invited to deposit your first 250 USD and start “making money” right away.
Besides, your first trades will be surprisingly successful and soon the money in your account will nearly double. That, however, will be simply a manipulation, as scammers would obviously like to trick you to invest more.
That is when you will receive a call form a “senior account manager” as well, who will expertly advise you, that if you want to make some real cash, you will simply have to invest more – like at least10 000 USD.
And you will not know that you have been scammed until you request to withdraw some of your funds. It will simply turn out it is not possible, because of some obscure clause in the terms and conditions linking your welcoming bonus, for example, to some minimum trade volume requirement. Certainly it could be something else, but the bottom line will be the same – scammers will not give you any money back.
What to do if scammed?
Be sure to immediately file for a charge back with your credit card provider. Fortunately, recently MasterCard extended the period in which you will be able to do that to 540 days and VISA are planning to do the same in December.
If, by any chance you have told scammers your credit card number or online banking password, do not waste a second, but immediately block your credit card and change your online banking password.
In the event you are a victim of a scam, do not waste any more money with the so called “recovery agencies” – they will not recover any of your funds, but will simply collect an upfront payment, leaving you even deeper in to the red.
Ryan Nicholas Parsons
Capital Hall is a highly criminal corporation.
They refuse to refund my rest deposit, and keep my money ransom because they need profit too, as the risk dept worker «Michael Kejner», puts it. He says that I will have to trade more and profit at least 10000 USD before I can claim my deposit back.
Dont ever open an account with them.
They have stolen all my deposit, more than 45000 USD.
I hope there is a possibility for prosecution..
VN
I agree with you. They are total scam. No-one should give them any money!!!!
I am in if we decide to start criminal charges against them. I hav already pressed criminal charges here…but we need to get together and really get them.
Dio van Gils
Same here: fortunately only with 250 dollars (+170 dollars profit) and not being able to get the money refunded: the bother and call (and mail) me every single day (with different numbers so no use to block the nrs) to get my copy passport and my creditcardnr (no way!!)and trying to get more money out of me with slick talks. Since I got involved with them, I also get phishing mails and mails to attack my computer.
Pat
And the bonus ?, do you have to pay it back to them ?
VN
Capital Hall is a total scam. Do not give them any money!!! You will never get your money back.
Also there is a broker who calls himself Ronald Lebowski…whatever his real name is…
I Hope that people who have been scammed by them could get together and press charges together against them. I have reported them to the police myself today.
RNP
Thanks for shearing! Sorry to hear that you also have lost money to Capital Hall.
They make me so sick. I have never been in a state of mind like this before. Feel locked in.
Yes, we must press charges. I am in the process with UK Police and FCA. Capital Hall needs to be shut down, and every coworker made responsible for all harm they cause to people and families. My «broker», Lily Meyer or whatever her name really is (she said she is from Malta, could be true, they all have extremely bad english dictation) is probably psychopathic, no emotions or understanding. She blaims me!!! Totally crazy people. Please reply me when available.
VN
Hi,
Would it be a good idea to start for example a facebook group called Capitall Hall victims…or something like that. There we could easier discuss what to do with them…or more likely…how to get them.
Ruby
Same happened to me same broker RONALD LEBOWOSKI
Mani
Hi VN and Ryan,
I have the same problem with this sammers. We have to arrange together en keep contact.
Ryan
Absolutely. We can share details on email. I can open an email account for this purpose so we can communicate.
Will come back soon. Keep gathering your evidence.
Mani
Dear friends.
On capital halls Facebook account are more people with same problem. Chek facebooksite We should unite
VN
can’t find that page on Facebook…
VN
Yesterday I got at least 40 phonecalls from different investing sites. They said that I have signed in somewhere…some said I have an account there…and so on. I haven’t signed in anywhere… My guess is that CapitalHall has given my name, phonenumber and e-mail address somewhere. They are obviously angry that I am openly writing about their scam company. Hopefully this writing works, so other people won’t give any money there. That is my goal. I won’t stop. Now I will continue writing even more.
Ryan
Same happened to me!
They try new tricks.
I will also continue this mission unless something positive is happening, but I highly doubt it.
VN
The more people will come out and tell what CapitalHall has done to them, the better chances we have to really get them! People should not be ashamed to say that they happened to invest in a fraud company. We have done that in good faith. CapitallHall is the villain and bad guy. CapitalHall counts on the fact that people are ashamed and won’t come out of what has happened.
They have now a new advertisement on Facebook. I sent the facebook info about them and asked them to remove the page. It was called New View. They are saying that some Finnish rockstar has got a lot of money with bitcoins and it was all over morning news. That is certainly not the case. It is a total scam! Exactly same way done as CapitalHall advertisement.
hunz
yes Ronald that guy his so unbelievable enable some function on my keyboard and let me give him my cc details. I block it right away
Abi
Same happened to me. Another victim to count. I made all txn with credit cards. Since the account got liquidated and i lost my complete investment, will it help to charge back with credit card or do i need to raise a police complain first in my country of residence, Netherlands. I tried to find user review before opening the account month back but did not see much at that time. Now i see lot of negative feedback and we should spread the awareness.
VN
I think you have to go to police and make criminal charges against them. The the credit card company can do something. For example Mastercard can possibly pay your money back. They said that to me anyway. Then hopefully Mastercard won’t let this company use them anymore. They can shut down payments to this company. So…please…go ahead and press charges!
Paul
I have had the same experience as you guys. This offshore broker firm are holding back for withdrawals, they make up new reasons for doing that. Totally unacceptable.
VN
If we get enough people together, we could start raising money and start bounty hunting them. We can give good junk of money to the person who will tell us or the police who is behind this scam. And when we get them, that person will get money for helping us. There can be some employees or ex-employees that don’t accept their behavior and is ready to tell us/police what is going on and who are behind all this.
Gerrit
Please go ALL to the police because of scams and stealing.
I have been there to and that’s necessary for international approach.
hunz
It is annoying that they called me day and night using foreign and also local numbers too. They seems to be very good at it. Also received email from them to submit my particular and cc details. Facebook is a good way to spread this scam as I got hooked from there.
Justice
I recommend everybody to report Capital Hall to the FCA.org.uk, econsumer.gov and police dept in your countries but also in the UK, due to Capital Hall employees calling from UK numbers. The more people report them, the higher probability that authorities will take action.
Kate
Here the same, Ronald Lebowski was the person who persuaded me daily to transfer more money than I wanted. Unbelievable how he could succeed. My faith is gone now to get my money back. How stupid of me to do this but it happened…
What is the facebook group called?
VN
Has someone started a face book group for us? I would like to join there too!
Justice
Has anyone gotten anything back from this company?
VN
I haven´t…. 🙁
Louis Ferreira
I deposited 500 USD and in a few days there was 184 USD profit.After 2 weeks one day I open my account and my account manager lost all my money.In one day thy lost 500 USD. Now Danny White my account manager blame the US Market.
Louis Ferreira
Can anybody tel me how I can recover this 500 USD.
Louis Ferreira
I lost 500 USD in one day trading with Capital Hall.Can I recover that money.
Annie Choma
Hi all… Today an Agent called me very convincing and told me that they claim money for all those that have been scammed by trading companies,he was so pushy asking that for me to get that $31000 back I need to deposit $500 but my card couldn’t allow the transaction and told me I must try harder to get the money by tomorrow and only $28000 will be paid and he will strive to get the other back
Justice
Sounds like just another scammer. I experienced almost the same. Dont pay anything, you will not be helped by anyone calling you and urging you to pay something in order to get your own money in return, unless you use mychargeback.com.
I urge everybody to report Capital Hall on the web, to Bulgarian and Marshall Island police, to FCA, econsumer.gov, maybe even to Interpol cyberfraud dept. The address which Capital Hall is registrated on in their homepage lists a NON exising strevet address in Sofia, Bulgaria. Everyone who are scammed by these idiots must report them to all possible authorities.
Ravi
Hi did you get any money back
Stephen
I also yet to see if they have scammed me. I’ve made a withdrawal request and luckily only deposited $250…this company and now go by the name Key Markets and Michael Kejner works for them. He’s trying to get me also to invest more but there’s no way. They are registered in Marshall Islands where they are obviously off shore.
Ravi
Hi
Can we joint together go to legal action againt them.
CLIVE BRADNUM
Had Lily Meyer as my account manager who took me for $250. After reading up on the scam, I asked my Credit Card Company, Bank of Ireland, to help me get my money back as I’d been scammed. They weren’t at all helpful , telling me that they can’t refund money lost in gambling activities. I then asked the BoI to cancel my card and to issue me with a new one as CH had the old card details and I was frightened that they would take more funds from the card.
I gave it up as a bad job and blocked all further calls from CH but recently I had a call telling me that as I hadn’t traded with them, I was entitled to my money back. When I agreed, the operator, whose name I didn’t get then asked me to go to a site so he could take over my computer remotely so he could ‘check everything was in order’ before refunding my money. When I refused him access his manner turned nasty and I eventually hung up on the guy.
I’ve decided that I won’t expect to see my money back and I certainly won’t be answering any more calls from them.
lothar dewender
LOTHAR Habe 30000 Euro investirt es sollen 60000 Dollar sein wirt nicht ausbezalt soll eine Gebür 5000 Euro Überweisen
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Have invested 30000 euros it should be 60000 Dollar Wirte not ausbezalt should be a fee 5000 euros transfer
Inge
Hello! I’m Inge from Belgium. I invisted 68000 euros. My senior broker, Phillip Edward, made me a profit of 22064 dollars. I was suprised but very happy. He promised me to transfer my money, the profit and a bonus (5000 dollar) on my account by the beginning of september. The money didn’t came, so I tried to contact him several times via skype, mail, phone. But no answer. I’m really desperate and feel dumb. I invested almost all my saving money. I can not believe this! I just contacted the BCR and hoping to get my money back.
Perry
Capital Hall (Lily Meyer and Michael Kejner) destroyed a year of my life. I lost huge amounts and understood too late that ”invested” money or ”profit” would never ever be transfered back. I had the worst time of my life. I still wonder how it was possible to fall for these scammers tricks. I ignored small signs. They are really good at it. I wrote so much ugly things to them on mail and WhatsApp that they eventually deleted me. If someone knows how to get them I would be happy to join.
Dee
I’m the same with Capital Hall the worst time of my life with them. But at the moment I can’t even log on to their website and I can’t contact by email or whatsapp. My account managers were Olivia Berg & Victoria Kogan.
Andrej
Same here. They convinced me to invest all of my savings and now I cannot reach them.
We should unite to get this scammers.