Alpari, a retail forex and CFD broker, which lost its Russian license last month, announced that it will not be able to process payments with VISA cards in US dollars and Euro until March due to technical issues.
The announcement was published on the broker’s web site on Friday.
“Please be informed that due to technical reasons, funds withdrawals in EUR and USD via Visa are unavailable until March 2019. We will inform you again once normal service has been resumed”, the broker said in a statement.
Still Alpari notes that there are no issues with other payment methods like for example MasterCard, without specifying what exactly is the problem with VISA.
The lack of more detailed information abut the problem rose some speculations that VISA might have refused to work with the broker, because of the regulatory troubles it run into last month.
In December Alpari, which still holds its Belize license, lost its Russian license because of failure to comply with the Central Bank of Russia (CBR) instructions, providing false accounting data, false information on its website and running inadequate risk management system.