Beware! Kruger Exchange is an offshore broker! Your investment may be at risk.
Don’t put all your eggs in one basket. Open trading accounts with at least two brokers.
Kruger Exchange is a CFD brokerage which emphasizes on crypto currency trading and we believe is based in Bulgaria. It provides а web-based trading platform, and not the MetaTrader 5 trading platform, and we could see a spread of $24 on BTC/USD. Clients have at their disposal a leverage of 1:400 and a wide range of crypto pairs. The required minimum deposit is $220 which is nothing out of the ordinary in Forex trading.
Kruger Exchange regulation & safety of funds
According to the website of the brokerage the company behind Kruger Exchange is based in Bulgaria with an address Sofia City, Slatina Region, Hristo Smirnenski R.A., bl. 64. Here is a screenshot:
We do come upon a Bulgarian contact address on the website. Bulgaria a member-state of the European Union and online Forex trading is duly integrated within its regulatory framework which is modeled after the ESMA guidelines. However, we find no mention of a license by the Bulgarian authorities – thus we may safely conclude that the brokerage Kruger Exchange does not fall under any regulatory oversight whatsoever. However, the brokerage does inform us about its trading conditions and it provides a web-based trading platform. Through a demo account we could get a look at it. Here is a screenshot:
The spread on BTC/USD is $24 which is quite favorable and way below the industry average. Furthermore, the leverage extended to traders is quite generous – 1:400, although we emphasize that trading with such a high leverage hides the risk of losing more than your initial deposit.
Putting aside the trading conditions of the brokerage – while researching the brokerage on the web we came upon an official warning issued by the Financial Conduct Authority in the UK. Again, you may see for yourself:
On it we read that the British financial watchdog suspects Kruger exchange of taking part in scam operations and further states that it has illegally targeted British traders without proper authorization from the relevant authorities. Being blacklisted is perhaps the most clear-cut sign of trouble in Forex trading. We may safely assume that potential clients of the brokerage may be open to substantial risk.
We urge traders to exclude such risk in trading by only associating with brokers regulated by prestigious regulatory agencies, such as the FCA and CySec, which require compliance with a number of strict rules that give significant assurance for the security of the clients funds.
The segregation of accounts is among the rules which are especially important in the trading world, because it drastically lowers the risk of possible commingling.
Another is the participation in a compensatory scheme by which the client’s losses will be covered in the unlikely case the broker goes bankrupt or attempts to swindle traders.
Lite FinTech deposit/withdrawal methods and fees
Potential clients of the brokerage may deposit or withdraw via a wide range of payment methods. They include the standard Visa, MasterCard and bank wire, as well as Skrill, Neteller, giropay, moneta, iDeal, SOFORT, AstroPay, QIWI, CASHU, Neosurf, paysafecard and others. Going through the terms and conditions of the brokerage we did not come upon any worrisome withdrawal conditions.
However, this is no guarantee the brokerage won’t charge any unexpected fees. This is why we advise traders to always put up only the required minimum deposit, instead of risking a bigger amount with no certainty. Afterwards, they may also try to withdraw a small amount in order to check for any unexpected fees or delays. Such fees and delays are usually the signs of a scammer.
How does the scam work?
Even though the forex trading world is extremely large and encompasses millions of people around the globe, the most common scamming is pretty simple and straightforward and as such – it’s not particularly daring to avoid. Here is a quick overview of how it is done:
Through clicking an ad with promises for fast money, you will be redirected to a website such as Bitcoin Evolution or Cashless PayGroup where registration will require you to give your address, email and phone number. After sharing your personal information, you will being receiving calls from brokers, compelling you to invest with them and win big. After a few minutes hearing their pitches, you decide to deposit some $200-250. And just like that – the scammers take a fat commission from this initial deposit.
After they are done with you, senior scammers begin working you into putting even more money. They say it’s the only way to profit from trading even more. After making the mistake of investing even further, you’ll begin wanting to get out of this and withdraw what you have left.
Unfortunately, the con-artists have no such thing in mind. They will now begin persuading you to wait it out and not withdraw right now. The angle here is pretty blunt – traders have a limited time period for filing a chargeback with their bank and get their money back. The “recovery department” will simply want to mislead you into missing thе crucial period and, along the way, losing any chance you might have of getting the money back.
It is important here to take notice that both Visa and MasterCard are taking measures to combat unregulated forex brokerages by classifying all forex transactions as high risk. And with the case Lite FinTech – they are correct in doing so. Furthermore, supporting their intention with clear actions – MasterCard has increased the previous time period of six months for filing a chargeback to a year and a half.
What to do when scammed?
As was mentioned above, scamming is quite the common in the trading world and, sadly, even you might suffer from it. In such an unfortunate case there still may be some available options for you.
You may contact your bank or credit card provider and file a chargeback.
If, however, you have provided the broker with your credit card details, immediately cancel your credit card.
If you have given information regarding your online banking pass – you should switch it asap!
Beware of potential calls from self-described “recovery agencies”! They prey on scammed and vulnerable traders who are desperate to recover their losses. They will require an “up-front” payment to help you, but after paying them, no such help will be coming your way!