Palm International Review – 5 things you should know about

Palm International Review – 5 things you should know about

Beware! This is an offshore broker! Your investment may be at risk.



Don’t put all your eggs in one basket. Open trading accounts with at least two brokers.


Palm International is an offshore Forex brokerage registered in the US. It provides the MT4 trading platform and a generous leverage of up to 1:100. The selection of trading products isn’t quite impressive and further trading conditions remain undisclosed.

Palm International regulation & safety of funds

On the brokers website we read some conflicting information. According to the website the brokerage is registered in the United States and regulated by the National Futures Association.  We remind readers that brokerages operating in the US have to be registered as an NFA-member and abide by very strict restrictions which is why there are only a handful properly licensed by the American authorities.

Even though the statement is obviously dubious, we nonetheless checked the online registry of the American authorities and can confirm that the brokerage does not fall under any regulatory oversight and is purposefully presenting false information on its website. Instead, the Hong Kong-based company with the name Palm International Ltd is registered as a Exempt Commodity Pool Operator and Exempt Commodity Trading Advisor which are not subject to any oversight. Overall, the lack of regulation inclines us to suspect that potential clients of the brokerage may be open to substantial risk.

Traders needn’t have to worry themselves with such risk if they choose to trade with a brokerage regulated and authorized by a prestigious regulatory agency. Such agencies are the FCA in the UK or CySec in Cyprus which have been leading names in Forex trading for some time now. Their regulatory framework is composed of a number of strict rules which prevent clients from falling victims to fraud. Such rules include the segregation of accounts which assures that commingling with the client’s money is not possible. Furthermore, a license by such a regulatory body entails participation in a financial mechanism by which clients may be compensated if they suffer losses due to fraud or bankruptcy. With the FCA the compensation is up to 85 000 pounds, where as with CySEC it is up to 20 000 euro per person.

Palm International trading software

Furthermore, putting all this aside – the brokerage does provide the MetaTrader 4 trading platform which we always consider an advantage since it is the foremost trading terminal at the moment equipped with features such as almost a 100 market indicators, as well as customizable trading robots. It is also the preferred choice for more than 80 percent of the traders in Forex. However, we were unable to register for a demo account which we view very unfavorably since a test-drive is one of the best trust-creators between the client and the broker. Furthermore, there is no information regarding the trading conditions on the website of the brokerage. The leverage extended to traders is quite generous and not uncommon for offshore brokers who are not limited by leverage caps.

Palm International deposit/withdrawal methods and fees

Potential clietns of the brokerage may deposit or withdraw only via the standard Visa and MasterCard, as well as bank wire, however, e-wallets which are very popular in Forex trading are missing.

We could not find the terms and conditions of the brokerage. Without proper information on the website we cannot be certain whether clients won’t be charged with any unexpected withdrawal or deposit fees once they invest. This is why we advise traders to always put up only the required minimum deposit, instead of risking a bigger amount with no certainty. Afterwards, they may also try to withdraw a small amount in order to check for any unexpected fees or delays. Such fees and delays are usually the signs of a scammer.

How does the scam work?

Even though the forex trading world is extremely large and encompasses millions of people around the globe, the most common scamming is pretty simple and straightforward and as such – it’s not particularly daring to avoid. Here is a quick overview of how it is done:

Through clicking an ad with promises for fast money, you will be redirected to a website such as DaxRobot or CryptoContracts where registration will require you to give your address, email and phone number. After sharing your personal information, you will being receiving calls from brokers, compelling you to invest with them and win big. After a few minutes hearing their pitches, you decide to deposit some $200-250. And just like that – the scammers take a fat commission from this initial deposit.

After they are done with you, senior scammers begin working you into putting even more money. They say it’s the only way to profit from trading even more. After making the mistake of investing even further, you’ll begin wanting to get out of this and withdraw what you have left.

Unfortunately, the con-artists have no such thing in mind. They will now begin persuading you to wait it out and not withdraw right now. The angle here is pretty blunt – traders have a limited time period for filing a chargeback with their bank and get their money back. The “recovery department” will simply want to mislead you into missing thе crucial period and, along the way, losing any chance you might have of getting the money back.

It is important here to take notice that both Visa and MasterCard are taking measures to combat unregulated forex brokerages by classifying all forex transactions as high risk. And with the case Traderia – they are correct in doing so. Furthermore, supporting their intention with clear actions – MasterCard has increased the previous time period of six months for filing a chargeback to a year and a half.

What to do when scammed?

As was mentioned above, scamming is quite the common in the trading world and, sadly, even you might suffer from it. In such an unfortunate case there still may be some available options for you.

You may contact your bank or credit card provider and file a chargeback. 

If, however, you have provided the broker with your credit card details, immediately cancel your credit card.

If you have given information regarding your online banking pass – you should switch it asap!

Beware of potential calls from self-described “recovery agencies”! They prey on scammed and vulnerable traders who are desperate to recover their losses. They will require an “up-front” payment to help you, but after paying them, no such help will be coming your way!

Top Forex Brokers

BrokerCountryRatingMin. DepositWebsite
US5/5$50 Click for a special offerWebsite
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UK, Cyprus, Belize4.94/5$5 Click for a special offerWebsite
Australia4.93/5$100 Click for a special offerWebsite
UK, Australia4.85/5$50 Click for a special offerWebsite
Cyprus, SVG4.8/5$100 Click for a special offerWebsite


  1. Does anyone know anything about Assisteel UK Limited. I believe this company may have taken over where Palm International left off. I have been told Palm International is no longer a trading entity and Assisteel UK Limited has taken over despite being registered as Dormant.

    1. Yes I was scammed too by palm international Ltd they done me out of over 120 k. I was also told to transfer money to Assisteel UK Ltd

      1. how were you scammed? I was getting ready to invest with this broker..

  2. Sorry to hear that Andrew. If you would like any of the details I have I hope we can find a way of exchanging information.

  3. @ J. I have just started investing with Assisteel UK limited, any information you can tell me would be greatly appreciated, I’m basically testing the waters, and I’m in 2 mind about funding more or taking my money back. Thanks.

    1. I was asked to invest initially in Palm International. I set up a Demo Account and all seemed to be fine. I was liaising with a person who was recommending BTCUSD trades. The Demo Account was suspended without notice and I was asked to use Assisteel. It was at this point I looked further into Assisteel and found them to be listed in the UK as a Dormant company. I asked the question of so called Manager of Assisteel why the company was listed as Dormant. Firstly he argued the company was not listed as Dormant, this changed to it was Dormant but was now fully functioning. When pressed further he started denying all knowledge. I have 2 complete WhatsApp transcripts with contact details relating to this. I am happy to share these conversations but am not sure how to make that happen here. I hope this helps and if you have any further questions please let me know.

    2. I would be very cautious and would probably avoid investing more. I would also try withdrawing funds to check they have the ability to pay you.

  4. Hey J are you able to withdraw from Assisteel. I met a friend on wechat, who is recommending me this broker. But i doubt if they are real.

  5. Guys I was scammed by PALM INTERNATIONAL. They are Fraud and not authorized do not invest into them, they will steel all your money.
    Can we work together in temrs of keeping in touch via email or phone and to introduce further steps agains PALM INTERNATION? I am willing to share my email contact with you

    1. I was scammed as well Assisteel. whats your info?

  6. They are sharks. They lure you in via WeChat. Promise to make lots of money. Started out ok making some small profits on Bitcoin trading. However, they then get aggressive and want you to deposit more funds and place bigger trades. You are then placing trades (on their recommendation) which are much too risky given your level of funds. One bad trade then wipes you out and you never hear from them again! Complete thiefs.

    1. This is exactly what happened to me. I couldn’t get my money out, i was then advised an analyst and lost everything on a big trade. I thought it was bad luck but after reading this. They never put much pressure on investing and i had contact with different people so i though it was safe

  7. Hello S. I never invested with either palm or assisteel so did not try that. If you proceed I would suggest utmost caution and don’t invest a lot of money until you are sure of their integrity.

  8. Mathieu Farfadet

    Hello. I share my experience with you in order to help people looking for more information about Assisteel before starting to trade with.
    I’ve been in touch with a girl from Singapore for several months through Wechat. She took time to build a confident relationship, then she recently dragged me into this Assisteel thing. She gave me a demo account, and explained me she has an expert BTC analyst giving tips to make profit. Through the demo account I made huge profits thanks to these tips. However I noticed the BTC share price has a 30.00 pts span with the real one, that was suspicious. I looked for Assisteel on the web, that confirmed my doubts (dormant structure, phishing website). The demo account is pretty sure manipulated.
    The girl told me that the deal with the analyst works only if I open a real account, she later admit that the analyst earn money from trades’ commissions. So it’s easy to understand that the analyst and the broker manager are the same person!!
    I declined the “offer” to open a real account, since then the girl has stepped away.
    So, if you recognize yourself in this anecdote, RED FLAGS !!

    1. hi Mathieu Farfadet. can i ask what is the girls name to you talked to in wechat from singapore?

  9. Assisteel UK is a scam as well. No one get back to you, it to you, it is like people has disappeared.

  10. HI
    Hello All. After reading everyone’s comments, feedback and experiences it seems I was shamelessly scammed. ALEKSANDER, BATTA, MEANDER, JHULZ, MATHIEU et., al. Please I would be grateful for any additional information you might have. I too was contacted via WeChat. Can you tell me the name of the women from Singapore? Can we at least share some details please. I am open to connecting with the group, if only to stop and help others…Hope to hear soon

    1. Hi Jeff,

      yes the names are the following:

      Demi from Singapore
      Maria – she used to work for Palm International
      Jack Teacher – the Analyst.

      I think those names are phantasy names and does not exist.

  11. May I ask you her name? Sounds tragically familiar to my story.

  12. Did anyone work with a man from Palm named with an office in the UK Edmington. His colleague was a women working in Singapore.

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