Beware! EXM is an offshore broker! Your investment may be at risk.
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EXM Solution is a Forex brokerage registered in the Dominican Republic. Traders are provided both with a web-based platform, as well as a wide range of trading products. The required minimum deposit is quite high at $2500 and further trading conditions remain undisclosed.
EXM Solution regulation & safety of funds
According to the website of the brokerage the company behind it is registered in the Dominican Republic by the name EXM Solution Ltd. Going through the terms and conditions of the brokerage we find no mention of a regulatory oversight and this shouldn’t come as a surprises since the Dominican Republic is not known for its strict regulatory standards. We can safely conclude that EXM Solution Ltd does not fall under any regulatory oversight. The lack of regulation brings with it a whole hornets nest of troubles, most important of which is the lack of authorities to which to turn in case of fraud. Furthermore, while researching the brokerage on the web we came upon an official warning issued by the Swedish Financial Supervisory Authority Finansinspektionen which reads that the broker is suspected in being involved in scam operations. Having in mind all that was mentioned we are inclined to believe that the safety of the clients funds may be compromised.
Traders needn’t have to worry themselves with such risk if they choose to trade with a brokerage regulated and authorized by a prestigious regulatory agency. Such agencies are the Financial Conduct Authority in the UK or CySEC in Cyprus which have been leading names in Forex trading for some time now. Their regulatory framework is composed of a number of strict rules which prevent clients from falling victims to fraud. Such rules include the segregation of accounts which assures that commingling with the client’s money is not possible. Furthermore, a license by such a regulatory body entails participation in a financial mechanism by which clients may be compensated if they suffer losses due to fraud or bankruptcy. The FCA compensates traders up to 85 000 pounds where as CySEC guarantees up to 20 000 euro per person.
EXM Solution trading software
However, the brokerage does not provide the MetaTrader 4 trading platform which we always consider a huge advantage since it is the foremost trading terminal at the moment equipped with features such as almost a 100 market indicators, as well as customizable trading robot Through a demo account we could see a spread of a pip and a half on EUR/USD which is just about the industry average. Furthermore, the leverage extended to clients – 1:100 – is quite balances and in no way excessive. A very high leverage hides the risk of losing more than you have initially invested.
EXM Solution deposit/withdrawal methods and fees
Going through the website we are unable to discern what the available payment methods for clients are. Usually in Forex trading clients may deposit or withdraw via Visa, MasterCard and e-wallets such as Skrill or Neteller.
Going through the brokers terms we did come across worrisome provisions. The broker offers a bonus promotion which is almost always tied with withdrawal requirements that make it impossible for the trader to withdraw their funds.
In the case of GoCapital123 clients have to achieve a trading volume of 25 lots for every $100 in bonus promotion which is excessively high and unatainable. Besides that, the brokerage quite ambiguously states in the terms that it reserves the right to cancel a withdrawal without specifying the grounds on which it might do so. And last but not least – if a client’s account is inactive for more than 90 consecutive days a fee of $38 will be levied on it every month. Dormant account fees are something normal in Forex trading, however, this is a bit excessive in our view. We always remind readers of all the ways a trader may test the brokerage’s intentions. Firstly, traders are advised to always put up only the required minimum deposit, instead of risking a bigger amount with no certainty. Afterwards, they may also try to withdraw a small amount in order to check for any unexpected fees or delays. Such fees and delays are usually the signs of a scammer.
How does the scam work?
One of the reasons regulation has such value in the trading world is because scamming is quite common and it acts as a sort of guarantee that such a thing would not happen. Nevertheless, here is how a typical scam would go about:
Through clicking an ad with promises for fast money, you will be redirected to a website such as CashlessPay Group or Crypto Revolt where registration will require you to give your address, email and phone number. After sharing your personal information, you will being receiving calls from brokers, compelling you to invest with them and win big. After a few minutes hearing their pitches, you decide to deposit some $200-250. And just like that – the scammers take a fat commission from this initial deposit.
After they are done with you, senior scammers begin working you into putting even more money. They say it’s the only way to profit from trading even more. After making the mistake of investing even further, you’ll begin wanting to get out of this and withdraw what you have left.
Unfortunately, the con-artists have no such thing in mind. They will now begin persuading you to wait it out and not withdraw right now. The angle here is pretty blunt – traders have a limited time period for filing a chargeback with their bank and get their money back. The “recovery department” will simply want to mislead you into missing thе crucial period and, along the way, losing any chance you might have of getting the money back.
It is important here to take notice that both Visa and MasterCard are taking measures to combat unregulated forex brokerages by classifying all forex transactions as high risk. And with the case of Axe invest – they are correct in doing so. Furthermore, supporting their intention with clear actions – MasterCard has increased the previous time period of six months for filing a chargeback to a year and a half.
What to do when scammed?
As was mentioned above, scamming is quite the common in the trading world and, sadly, even you might suffer from it. In such an unfortunate case there still may be some available options for you.
You may contact your bank or credit card provider and file a chargeback.
If, however, you have provided the broker with your credit card details, immediately cancel your credit card.
If you have given information regarding your online banking pass – you should switch it asap!
Beware of potential calls from self-described “recovery agencies”! They prey on scammed and vulnerable traders who are desperate to recover their losses. They will require an “up-front” payment to help you, but after paying them, no such help will be coming your way!