Ciizurn Global Limited review – 5 things you should know about

Ciizurn Global Limited review – 5 things you should know about

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Beware! Ciizurn Global Limited is an offshore broker! Your investment may be at risk.


Don’t put all your eggs in one basket. Open trading accounts with at least two brokers.


Ciizurn Global Limited is a broker advertising trading in Forex, Stocks, Commodities, Indices and Cryptocurrencies. They have two types of accounts, CFD and Company, both with $100 minimum deposit amount and pretty much the same trading conditions.

We tried to register for an account, but clicking on the “Registered” button a “404 Not Found” page opened. Same thing happened when clicking the Login button and the Free Demo Account button which was supposed to register us for a demo account – check it out:

This immediately raised concerns about the legitimacy of this broker and their website, which apparently does not support even basic functionalities.

Ciizurn Global Limited Regulation and Safety of funds

On the broker’s website we see an address in Hong Kong but no phone number. Another interesting thing we see on the screenshot below, which is the footer of the website, is that “Ciizurn Limited cannot provide services to residents of certain countries/regions, such as Nepal, Canada, Israel and the Republic of Kenya.” – see for yourself:

We are making a note of that because on another page we find the boastful claim that “Ciizurn Forex is an award-winning Canada foreign exchange CFD broker with a variety of trading assets” – question is how can one be an award-winning Canada forex broker while they cannot provide services in that country.

The other misleading statement above is that “The Ciizurn Limited Group operates under the full supervision of the world’s most trusted and reputable financial institutions.” First of all, financial institutions do not supervise forex / CFD brokers; they can only act as liquidity providers. And second, saying only “most trusted and reputable” without giving specific examples is like saying nothing at all.

Because of the broker’s address we checked in Hong Kong’s regulator, the HK Securities and Futures Commission, database if such an entity is listed there. As expected (a regulated broker would put a license number on their website and we did not find any), there is no record of Ciizurn with them. What we did find, however, was that the Netherlands Authority for the Financial Markets (AFM) has issued a warning earlier this month that the broker is not licensed – see below:

The broker’s legal documents are another fiasco – all of them, including the Terms & Conditions and the Privacy Policy, are for a completely different company with a different address and website. It looks like the broker stole the pdf documents from another website and uploaded them on their own without even making the effort to change anything:

In light of everything above it makes perfect sense why the Login and Registration functionalities are not working – they were probably deactivated shortly after the warning was issued. All this clearly shows that Ciizurn Global Limited is not a regulated broker and we advise our readers not to invest with them as there is no guarantee for the safety of their funds.

Unlike unregulated and offshore brokerages, companies authorised and licensed by established watchdog agencies, such as the UK’s Financial Conduct Authority (FCA) and the Cyprus Securities and Exchange Commission (CySEC) must comply with strict rules and guidelines: Client Account Segregation requires that clients’ funds are kept separate from the broker’s operating funds, while Negative Balance Protection ensures that traders cannot lose more money than what they invested. Other policies include a Minimum Capital Requirement of 730,000 EUR in order to guarantee the broker’s good financial standing and participation in Compensation Schemes, which provide additional assurance for investors’ funds up to a certain amount (85,000 GBP in the UK and 20,000 EUR in the EU).

Ciizurn Global Limited Trading Software

Similar to the Login / Registration failure we saw above, the broker’s Platform page did not have any software download links or any text on it – it simply said “No more content…”:

We recommend investing with respectable brokers that provide access to established trading platforms, such as the MetaTrader 4 (MT4) or the MetaTrader 5 (MT5). MT4 is considered the world’s number one platform, preferred by over 80% of users. It offers an intuitive and user-friendly interface, advanced charting and analysis tools, as well as copy and auto-trade options. Its successor, the MT5, although not as popular yet, has some advantages – it allows traders to execute trades on different financial markets through a single account and there is a hedging option. It boasts various features such as additional order types (“Buy Stop Limit” and “Sell Stop Limit”) and a built-in e-mail service in which it outperforms the MT4. Recently, it surpassed MT4 in terms of the number of brokers offering it, but still lags behind in trading volume.

Ciizurn Global Limited Trading Conditions

In the Accounts section we saw the broker promising to traders spreads from 0.3 pips. Although not quite impossible, it is hard to believe. Legitimate, regulated brokers would usually offer around 1 – 1.5 pips spread for the most traded currency pairs; anything wider than that makes the cost of trade very high and is not competitive at all. It guarantees hefty profits for the brokerage on the back of traders’ losses.

Ciizurn Global Limited advertises leverage up to 1:50, which is not very high. Leveraged trading provides huge profit potential, but also presents great risks, especially to inexperienced traders because any losses incurred will be multiplied. That is why, most regulatory authorities impose leverage caps for non-professional traders: in the USA it is 1:50, while for brokers licensed in the EU and the UK it is 1:30. The Australian Securities and Investments Commission (ASIC) also started restricting leverage for major currency pairs to 1:30 from March this year.

Ciizurn Global Limited Deposit/Withdrawal Methods And Fees

There is no information about what payment transaction methods the broker accepts. It does not matter much since you cannot open an account with them anyway. Regulated brokers generally support the standard options – bank transfer and credit/debit cards, as well as other popular among traders methods, such as PayPal, Skrill and Neteller.

The minimum deposit amount is $100 which is in line with what regulated brokers ask for, although there are some brokers offering micro accounts – you can start with as little as $10. There are no details whatsoever about the fees Ciizurn Global Limited charges.

To sum up, we warn our readers again that Ciizurn Global Limited is not a regulated broker and investing money with them is a huge risk!

How does the scam work?

Users often fall prey to very simple but quite efficient scams. The first snare is usually an internet ad promising big profits over a short period of time, and all you need to do is provide your personal information, usually email address and phone number. If you do that, you will start getting calls from scam brokers who will continue with the pitches of quick and easy profits until you decide to make a first deposit of $200 to $300. On these funds the scammers get a fat commission and transfer you to senior “brokers”.

These expert con-artists are smooth talkers who start talking you into putting even more money in, because “now is the perfect moment” or “the more money you invest, the higher your profits will be”. Usually about this time most traders will start to feel the scam and will want to withdraw their money and get out fast.

Unfortunately, the scammers will not give in easily. First, they will try to persuade you not to withdraw right now because you will miss out on “big profits”, and if that does not work, they will find numerous reasons to deny or delay your request by asking you for additional documents or claiming that there are some other causes for not executing the withdrawal. The ultimate objective in such procrastination is to make the traders miss the crucial period in which a chargeback request can be filed, and thus lose the chance of getting their money back.

What to do when scammed?

If you used a credit card to make a deposit with the scammers you should immediately file for a chargeback. Both VISA and MasterCard have increased the time in which you can file to 540 days, in part specifically to fight such online scams.

If you used bitcoin or some other untraceable source, however, chances of recovering your funds are slim. You might get approached by so-called “recovery agents”, but don’t fall for their tricks. They will ask for payment up-front to recover your money, but this is just another scam and you will not get anything back.

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